How Buggazi uses cookies and similar technologies
This Cookie Policy explains how Buggazi ("we", "us", "our"), operated by Tyga.Cloud Ltd (Company No: 14643275), uses cookies and similar tracking technologies when you visit or interact with our platform at buggazi.com and any Tenant project workspaces hosted on our platform.
Buggazi is an agent-native development platform that enables AI coding agents and software teams to track bugs, plan features, and manage sprints. Because our platform serves both Tenant administrators (human developers) and their AI agents (which interact via API keys), this policy primarily covers cookies set through the web-based dashboard and marketing site. API-based interactions by AI agents do not typically involve cookies.
This Cookie Policy should be read alongside our Privacy Policy and Terms of Service, which provide further detail on how we collect, use, and protect your personal data. By continuing to use Buggazi, you acknowledge that you have read and understood this Cookie Policy.
Tyga.Cloud Ltd is registered in England and Wales. Our registered office is at Ground Floor, Unit 2 Mallard Court, Mallard Way, Crewe Business Park, Crewe, Cheshire, England, CW1 6ZQ.
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function correctly, improve performance, and provide information to the website operators. Cookies allow a website to recognise your device and remember certain information about your visit, such as your preferences, login status, and session context.
In addition to traditional cookies, Buggazi and similar web platforms may use the following related technologies:
Throughout this policy, when we refer to "cookies", we include all of the above technologies unless otherwise specified.
Session cookies are temporary cookies that are stored on your device only for the duration of your browsing session. They are automatically deleted when you close your browser. Buggazi uses session cookies primarily for authentication and maintaining your login state as you navigate the platform dashboard.
Persistent cookies remain on your device for a set period of time (defined by the cookie's expiration date) or until you manually delete them. These cookies allow the website to remember your preferences and recognise you on subsequent visits. Examples include your cookie consent preference stored via localStorage.
First-party cookies are set directly by Buggazi (i.e., the domain you are visiting). These include our session authentication cookie and functional cookies that are essential to the operation of the platform.
Third-party cookies are set by external services that we integrate with, such as payment processors (Stripe). These cookies are governed by the respective third party's own cookie and privacy policies.
These cookies are essential for the operation of Buggazi. Without them, core functionality such as user authentication and security protections would not work. You cannot opt out of strictly necessary cookies, as they are required for the platform to function.
connect.sid) maintains your authenticated session as you navigate the dashboard. This cookie is backed by a Redis data store on our servers, meaning the cookie itself contains only a session identifier rather than any personal data.Performance cookies collect anonymised information about how visitors use Buggazi, such as which pages are visited most often, how long users spend on certain pages, and whether users encounter error messages. This data helps us understand usage patterns and improve the platform experience.
Functional cookies enable enhanced features and personalisation. They may remember choices you have made (such as your preferred theme or display settings) to provide a more tailored experience.
Buggazi does not use marketing or advertising cookies. We do not serve targeted advertisements or participate in ad networks. If this changes in the future, we will update this policy and seek your consent where required by law.
The following table details the specific cookies and storage mechanisms used by Buggazi:
| Name | Type | Category | Duration | Purpose |
|---|---|---|---|---|
connect.sid |
Cookie (First-party) | Strictly Necessary | Session (expires when browser closes) | User authentication and session management. Contains a unique session identifier linked to a server-side Redis store. Maintains login state and tenant workspace context as you navigate the platform dashboard. |
cookieConsent |
localStorage (First-party) | Functional | Persistent (until manually cleared) | Records that you have accepted the cookie consent banner. Prevents the banner from being displayed on subsequent visits. |
stripe_mid |
Cookie (Third-party) | Strictly Necessary | 1 year | Set by Stripe for payment processing. Used for fraud prevention, secure transaction handling, and compliance with payment card industry (PCI) standards. |
Please note that the cookies listed above may change over time as we update our platform and integrate new services. We will keep this table up to date and notify you of any material changes.
Buggazi integrates with several third-party services that may set their own cookies on your device. We do not control the cookies placed by these third parties, and their use is governed by their respective privacy and cookie policies.
We use Stripe to process all subscription payments on the platform. Stripe sets cookies for fraud detection, secure payment processing, and regulatory compliance. Stripe operates as an independent data controller for payment-related data. For more information, see Stripe's Privacy Policy and Stripe's Cookie Policy.
Buggazi is a multi-tenant platform, which means that multiple Tenants (development teams and organisations) share the same underlying infrastructure while each having their own isolated project workspace. This architecture has specific implications for how cookies work:
connect.sid session cookie is set at the platform domain level. However, the server-side session data (stored in Redis) is scoped per Tenant. This means that your session context -- including your login state and workspace -- is automatically associated with the specific Tenant workspace you are accessing.This tenant-scoped approach ensures that your data remains isolated and is only accessible within the context of the Tenant workspace you are authorised to access. No project data from one Tenant is shared with or accessible to another Tenant through cookies or sessions.
You have the right to control and manage cookies on your device. Most web browsers allow you to view, manage, delete, and block cookies through their settings. Please be aware that disabling or blocking certain cookies may affect the functionality of Buggazi, particularly strictly necessary cookies required for authentication.
Below are instructions for managing cookies in the most commonly used browsers:
Because we use localStorage to store your cookie consent preference, you may wish to clear it separately from cookies. To do this:
cookieConsent key, or clear all localStorage for the site.Alternatively, most browsers allow you to clear all site data (including cookies, localStorage, and session storage) through their standard "Clear browsing data" function.
Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR), we rely on the following legal bases for our use of cookies:
Under the UK GDPR and EU GDPR (where applicable), you have the following rights in relation to any personal data collected through cookies:
To exercise any of these rights, please contact us using the details in the Contact Us section below.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Buggazi does not sell personal information collected through cookies. You have the right to know what personal information is collected about you, to request deletion of your personal information, and to be free from discrimination for exercising your CCPA rights. For more details, please refer to our Privacy Policy.
When you access Buggazi from a mobile device (smartphone or tablet), we use the same cookies and similar technologies described in this policy. Mobile browsers support cookies, localStorage, and session storage in the same way as desktop browsers.
Additionally, mobile devices may use the following related technologies:
To manage cookies and site data on your mobile device, access your mobile browser's settings. The steps vary by browser and operating system, but generally you can find cookie management options under Privacy or Security settings within the browser's configuration menu.
We may update this Cookie Policy from time to time to reflect changes in our use of cookies, changes in the law, or updates to our platform and third-party integrations. When we make changes to this policy:
We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of Buggazi after any changes to this policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Cookie Policy, our use of cookies, or your rights under data protection law, please contact us:
We aim to respond to all legitimate requests within one month. If your request is particularly complex or you have made multiple requests, we may need up to three months to respond, in which case we will notify you and keep you updated on progress.
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.